Blended Case Management (BCM)
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Blended Case Management (BCM) is a supportive service available to children, adolescents, and adults who are managing mental health challenges. Our goal is to help each person build a fulfilling and stable life by focusing on their unique strengths, abilities, and goals.
Blended Case Managers partner with individuals and families to create personalized service plans that reflect what matters most to them, from improving wellness and independence to achieving educational, vocational, and recovery goals.
Through ongoing coordination and support, case managers assist with accessing essential community resources such as mental and physical health care, housing, education, employment, entitlements and other valuable services. Together, we work to turn goals into achievable steps and ensure that every person has the tools and connections they need to move forward with their recovery.
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What is the Role of a Blended Case Manager?
Blended Case Managers partner with individuals and families to identify their goals, overcome barriers, and build the skills and supports needed for greater independence. Case management is a time-limited, collaborative process focused on helping each person move forward toward a healthier, more stable, and fulfilling life.
Case Managers can help by:
• Connecting individuals to behavioral health, medical, and dental supports
• Assisting with applications for benefits such as SSI, SSDI, and SNAP
• Helping individuals find and maintain meaningful employment
• Supporting families in addressing barriers that affect school attendance or success
• Providing guidance and advocacy when navigating legal or forensic issues
• Strengthening natural and community support systems
• Offering assistance and intervention during times of crisis
• Serving as an advocate to ensure access to appropriate care and resources
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What Are Some Indicators of Successful Case Management?
Successful case management is reflected in positive, meaningful changes that promote stability, independence, and improved quality of life. While outcomes may look different for each person, some common indicators of success include:
• Increased time in the community — spending more time living independently and less time in hospitals, correctional facilities, or long-term placements
• Reduced use of crisis services through early intervention and effective supports
• Improved engagement in treatment and follow-through with care recommendations
• Successful diversion from inpatient hospitalization by utilizing community-based resources
• Decreased involvement with the legal or forensic system
• Greater housing stability and safe, consistent living arrangements
• Progress toward vocational and educational goals
• Enhanced overall quality of life and satisfaction with daily living
• Development of self-management skills, including the ability to navigate services, manage medications, and advocate for one’s own needs
For Children and Adolescents:
• Improved school attendance and participation
• Stronger collaboration between mental health providers, schools, and families to support academic and emotional growth
• Reduced need for out-of-home placements through effective community-based interventions
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What is the role of a Blended Case Manager?
The primary role of a case manager is to work collaboratively with an individual / family in a time limited manner to help them set and achieve goals and foster independence
Case managers can help consumers:
• Access necessary behavioral health, medical and dental supports
• Connect to benefits such as SSI / SSDI and SNAP
• Find and maintain employment
• Combat barriers that may impede a child’s ability to attend school regularly
• Work through legal / forensic issues
• Build a stronger support system
• By intervening in crisis situations
• By serving as an advocate for them in accessing appropriate care
